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Terms and Conditions
1.
Copy Delivery & Approval
Copy Delivery and Approval. Advertiser must deliver to
The Miller Group, LLC the
content of the advertisement Advertiser is contracting The Miller Group, LLC to broadcast (the "Copy") no less than
three (3) days prior to the desired email broadcast date.
All Copy shall be subject to The Miller Group, LLC's
approval. The Miller Group, LLC reserves the right to
reject any Copy that advertises or promotes any product or
service involving illegal activity, illegal products,
illegal product paraphernalia, sexual paraphernalia, adult
films or other media, gambling, weapons, illicit activities,
chain letters, pyramid fund raising, or similar types of
material. By reserving this right, The Miller Group, LLC
shall not be legally obligated for any failure to advise
Advertiser of the nature of any such Copy. Further, no Pop
Up's or Pop Unders may be launched by Advertiser form any
hypertext link or URL, which emanates from any Copy. Do to
server scheduling we don't provide specific Time of Day
"TOD" broadcast.
2. Details of Broadcast
The email messages broadcast by The Miller Group, LLC shall identify the source of the recipient’s
data collection and shall contain an opt-out feature that
allows the recipient to electronically communicate his
desire to be removed from the The Miller Group, LLC (or
affiliate) database.
3. Hardware, Software and Database
The Miller Group, LLC shall obtain and maintain the
computer hardware and software necessary to perform its
obligations under these Terms and Conditions. Such hardware
and software shall not be dedicated hardware or software.
Nothing in these Terms and Conditions shall grant any right,
title or interest in or to the The Miller Group, LLC (or
affiliate) database, hardware or software.
4. Payment
Advertiser shall pay in full the fees charged by The Miller Group, LLC in the invoice. If Advertiser fails to
pay the full amount of the charges detailed in any The Miller Group, LLC invoice within thirty (30) days of such
invoice, the unpaid amounts of such invoice shall accrue
interest at a rate of 18% per annum. Additionally,
Advertiser agrees to pay all cost of collection
without limitation, including, but not limited to
all cost
of collection, legal fees and any and all additional costs
incurred for the debt collection of all products and/or
services provided. Past due accounts over 30 days delinquent
from due date will be charged the full retail value
including the full value of promotional or agency discounted
services and products as listed on the retail pricing matrix
within this website. Collection accounts may at the
discretion of The Miller Group, LLC be reported to any or
all credit reporting agencies. By your signature on the
Broadcast Order form and/or Insertion Order you acknowledge
that you personally guarantee both as an
individual and officer or authorized agent of your company
the full payment of the products and services rendered as
indicated.
5. Late Fees, NSF Fees & Credit
Card Chargeback's
In addition to the terms described in Section 4, if
Advertiser fails to pay the full amount of the charges
detailed in any invoice within
thirty (30) days of such invoice, Advertiser shall pay a
Late Fee of
18% annual interest rate
charge, or the highest rate allowed by law.
Returned
checks are subject to a $35 NSF charge per return.
All
products including data sales, data appends, email
broadcasts and all credit card purchases are final. Credit
cards transactions waive any right to charge back for any
product or service provided by, or on behalf of The Miller Group, LLC.
6. Indemnification by Client.
Client shall indemnify, defend, and
hold harmless The Miller Group, LLC from and against any
and all third party claims, suits,
and liabilities (including all
reasonable costs, expenses, and
attorneys’ fees actually paid)
arising from or in connection with:
(a) the products and/or services
offered/advertised on the Client
Website; (b) the content of the
Copy; (c) the content of the Client
website; (d) data provided by any
third party beyond the control of
The Miller Group, LLC for email
broadcasting or (e) Client’s breach of
any of its obligations,
representations, or warranties under
this Agreement. The Miller Group, LLC shall promptly notify
Client in writing of all such claims
and shall accommodate Client’s
reasonable requests for cooperation
and information. The Miller Group, LLC shall agree to
Client’s sole control over the
defense and any settlement of such
claims.
7. WARRANTIES
The Miller Group, LLC MAKES NO WARRANTY WHATSOEVER
AS TO THE EMAIL ADVERTISEMENTS, EXPRESS OR IMPLIED. THIRD
PARTIES PROVIDE THE EMAIL ADVERTISEMENTS ON AN “AS IS”
BASIS. The Miller Group, LLC EXPRESSLY DISCLAIMS ANY
WARRANTIES THAT COULD BE IMPLIED IN CONTRACT, IN LAW OR IN
EQUITY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY,
ACCURACY, COMPLETENESS, RELIABILITY OR PERFORMANCE OR
ARISING FROM USAGE OF TRADE, COURSE OF DEALING OR COURSE OF
PERFORMANCE.
8. LIMITATION OF LIABILITY
IN NO EVENT SHALL The Miller Group, LLC BE LIABLE
FOR INDIRECT, SPECIAL, EXEMPLARY, CONSEQUENTIAL, INCIDENTAL
OR PUNITIVE LOSS, DAMAGE OR EXPENSE (INCLUDING LOST
PROFITS). THE LIMIT OF The Miller Group, LLC's LIABILITY
(WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY IN
TORT OR BY STATUTE OR OTHERWISE) FOR ANY AND ALL CLAIMS
RELATED TO THESE TERMS AND CONDITIONS SHALL NOT IN THE
AGGREGATE EXCEED THE FEES PAID TO The Miller Group, LLC
UNDER THE INVOICE.
9. Force Majeure
Neither party shall be liable for delays or
nonperformance of these Terms and Conditions caused by
strike, fire or accidents, nor shall either party be liable
for delay or nonperformance caused by lack of availability
of materials, fuel or utilities or for any other cause
beyond its control.
10. Assignment
Neither party may assign its rights or obligations under
these Terms and Conditions without the prior written consent
of the other party.
11. Relationship of the Parties
The parties are independent contracting entities, and
there is no partnership or agency relationship between them.
12. Entire Agreement
Except as modified or supplemented by a writing executed
by both parties, the Terms and Conditions described herein
and in the attached invoice, incorporated by reference
herein, are the only representations, warranties, and
understandings between the parties with respect to the
products and/or services described herein.
13. Disputes
Each party hereby waives any right to a trial by jury in
the event of any controversy or claim relating to these
Terms and Conditions. The law of the State of Massachusetts shall
apply to any resulting claim or action, and the exclusive
jurisdiction and venue for any proceeding brought pursuant
to these Terms and Conditions shall be Bristol County, Massachusetts.
14. Severability
Should any provisions of these Terms and Conditions be
found invalid or unenforceable, all such provisions are to
be enforced to the maximum extent permitted by law, and
beyond such extent shall be deemed severed from these Terms
and Conditions without affecting the validity or
enforceability of any other provision
15. Headings
The headings of these Terms and Conditions are for
convenience only and shall not be used to construe the
meaning of this Agreement.
CPM Terms
1.Definitions.
(a) “Acquisition” has the
meaning set forth on the Invoice.
(b) “Agreement” shall mean
these Terms and Conditions together
with the Invoice.
(c) “Client” has the
meaning set forth on the Invoice.
(d) “Client Website” means
the Internet page at the URL
provided by Client to The Miller Group, LLC for inclusion in the
Copy.
(e) “Confidential
Information” means any non-public
information provided by one party to
the other during the Term. For
purposes of this Agreement,
Confidential Information shall not
include information the receiving
party can document: (i) was or has
become readily available to the
public without restriction through
no fault of the receiving party, its
employees, or its agents; (ii) was
received without restriction from a
third party lawfully entitled to
possess and disclose such
information; (iii) was rightfully in
possession of the receiving party
without restriction prior to the
other party’s disclosure of such
information to the receiving party;
or (iv) was disclosed pursuant to
the written consent of the other
party.
(f) “Copy” means the
content of the advertisement that
Client provides to The Miller Group, LLC for email broadcast
hereunder.
(g)
“CPM” means Cost Per Thousand
e-mails sent.
(H) “Invoice” means the
The Miller Group, LLC invoice
signed by Client, and specifically
incorporating these Terms and
Conditions therein.
(i) “Opt-In Email
Recipient” means a person that has
consented to receive promotional
information about products and
services via e-mail by subscribing
at an The Miller Group, LLC or
an The Miller Group, LLC
affiliate Internet website.
(k) “Privacy Header” means
a notice to recipients of the Copy
that informs the recipient: (i) of
the location of such recipient’s
subscription to The Miller Group, LLC's or
The Miller Group, LLC's affiliate’s opt-in
database; and (ii) of an electronic
method by which such recipient can
unsubscribe from future broadcasts.
The Privacy Header shall also
include a mechanism by which
recipients may electronically
communicate to The Miller Group, LLC the desire to
unsubscribe.
16. Term.
This Agreement shall become
effective on the date that Client
signs the Invoice and, unless
otherwise stated on the Invoice,
shall continue in effect for six (6)
months.
17. Fulfillment.
The Miller Group, LLC shall
deliver an e-mail message to Opt-In
Email Recipients on behalf of
Client. Such e-mail message shall
contain the Copy, including a
tracking URL that links to the
Client Website, and a Privacy
Header. The Miller Group, LLC
shall remove recipients that have
communicated a desire to unsubscribe
from The Miller Group, LLC's
database of Opt-In Email
Recipients. Except as otherwise
expressly provided in the Invoice,
the timing and frequency of the
Client broadcasts, as well as the
number and selection of the Opt-In
Email Recipients that will receive
such broadcasts, shall be at The Miller Group, LLC's sole
discretion.
18. Tracking and Reporting.
Except as otherwise expressly
provided in the Invoice, Client
shall provide to The Miller Group, LLC a monthly report,
certified by signature of an officer
of Client, detailing the number of
Acquisitions. Client shall keep, in
its usual place of business, books
of accounts and other documents
relating to its receipt and
fulfillment of Acquisitions that may
be necessary or proper to
conveniently ascertain the amounts
payable to The Miller Group, LLC under the terms of
this Agreement. Client shall permit
an The Miller Group, LLC
authorized representative to inspect
such books of accounts and other
documents during regular business
hours upon ten (10) days’ notice
from The Miller Group, LLC.
Such inspection shall be at The Miller Group, LLC's sole expense,
unless the inspection reveals that
the amounts due The Miller Group, LLC exceed the amounts
actually reported as due by Client
(“Discrepancy”) by five percent (5%)
or more, in which case Client shall
pay to The Miller Group, LLC
the costs of the inspection
revealing the Discrepancy. For any
Discrepancy, Client shall pay to
The Miller Group, LLC the full
amount of the underpayment, together
with interest thereon at the rate of
eighteen percent (18%) per annum.
19. Unjust Enrichment; Liquidated
Damages.
Client agrees that it shall seek to
benefit from the Client broadcast
only: (a) to increase exposure of
the Client Website, the products
and/or services advertised in the
Copy, and Client’s marks; and (b) to
generate Acquisitions. Accordingly,
Client warrants that during the Term
of this Agreement, the Client
Website shall not contain popup
windows, banner or other
advertisements, sweepstakes
registration boxes, newsletter
subscription boxes, phone numbers,
hyperlink(s) to a web page
containing any of the foregoing, or
any other method of gathering e-mail
addresses or generating sales (that
do not qualify as Acquisitions
hereunder) from recipients of the
Client broadcast. Clients
supplying data for broadcasting
shall be monetarily liable for all damages
including legal fees and the cost of
collection that
The Miller Group, LLC may occur due to
improperly obtained data or data
that contains "spam Traps" or in
anyway causes an adverse effect to
the daily business of TMG, LLC.
20. Maintenance of the Client
Website.
Client shall make a good faith
effort to ensure the Client Website
remains fully operational and
accessible to recipients of the
Client broadcasts during the Term of
this Agreement. Further, during the
Term of this Agreement, Client shall
make no changes to the Client
Website or to the products and
services offered on the Client
Website that would likely result in
a reduction of compensation payable
to The Miller Group, LLC
hereunder without The Miller Group, LLC's express prior
written consent.
21. Confidentiality.
For a period of three (3) years,
beginning on the date client signs
the Invoice, each party will keep
strictly confidential all
Confidential Information disclosed
by the other party, except to the
extent an applicable governmental
law, order, decree, regulation,
rule, or process requires
disclosure. In the event of such
required disclosure, the receiving
party shall provide written notice
thereof to the disclosing party as
soon as reasonably possible, and
shall reasonably cooperate with the
disclosing party in resisting the
disclosure of or obtaining
confidential treatment for such
Confidential Information.
22. Applicable Law, Jurisdiction,
and Venue.
This Agreement shall be governed by
and construed in accordance with the
laws of the State of Florida,
without reference to principles of
conflict of laws. The exclusive
jurisdiction and venue for any
proceeding brought pursuant to this
Agreement shall be Broward County,
Florida.
23. Entire Agreement.
Except as expressly modified or
supplemented by a writing executed
by both parties on or after Client
signs the Invoice, the provisions of
these Terms and Conditions and the
Invoice are the only
representations, warranties, and
understandings between the parties
with respect to the products and/or
services described in this
Agreement. The waiver of any breach
or default will not constitute a
waiver of any other right or of any
subsequent breach or default.
24. Severability.
Should any provision of this
Agreement be found invalid or
unenforceable, all such provisions
are to be enforced to the maximum
extent permitted by law, and beyond
such extent shall be deemed severed
from this Agreement without
affecting the validity or
enforceability of any other
provision.
25. Headings.
The headings and captions in
these Terms and Conditions are for
convenience only and are not to be
used to construe the meaning of the
provisions of these Terms and
Conditions.
26. Time restrictions for broadcasting.
Unless otherwise
specified within the Insertion Order all email broadcasts
must be broadcasted within 60 days following the date of the
first broadcast. Broadcasts that exceed the 60 day time
frame will be forfeited without recourse.
eMail Append Terms
1.
Append Services
Within three (3) days of executing the The Miller Group, LLC invoice (hereinafter the “Invoice”), by
reference herein, Client shall deliver to The Miller Group, LLC the Customer Database, defined as a
compilation of records, each consisting of the first and
last name and full physical address of a customer of
Client. The Miller Group, LLC shall provide an email
address, when available, matching each corresponding record,
and shall return the Customer Database to Client in a
commercially expeditious manner, or as otherwise specified
in the Invoice. The Miller Group, LLC shall not
transfer the Customer Database to any third party, nor use
the Customer Database, for any purpose other than as
provided in these Terms and Conditions or the Invoice.
2. Payment
Client shall pay in full the fees set forth in the Invoice.
Such fees shall be calculated by multiplying the indicated
rate by the number of email addresses The Miller Group, LLC matches and appends to the Customer Database.
If Client fails to pay the full amount of the charges
detailed in any Invoice by the earlier of fifteen (15) days
after receipt of such Invoice or the time specified on the
Invoice, the unpaid amounts of such Invoice shall accrue
interest at a rate of 18% per annum or, if less, the maximum
permitted by law. Additionally, Client agrees to pay all of
The Miller Group, LLC’s cost of collection of such
charges, including without limitation The Miller Group, LLC’s reasonable attorneys’ fees.
3. Late Fees
In addition to the terms described in Section 2, above, if
Client fails to pay the full amount of the charges detailed
in any Invoice within fifteen (15) days of receipt of such
Invoice, Client shall pay The Miller Group, LLC a Late
Fee in the amount of 5% of the charges detailed in such
Invoice.
4. Indemnification
a. By Client – Client shall indemnify, defend, and
hold harmless The Miller Group, LLC against all third
party claims, actions, and liabilities (including all
reasonable costs, expenses, and attorneys’ fees) arising
from or in connection with: (i) Client’s sale or resale of,
promotion of, or misrepresentation about the Client
Database; (ii) Client’s breach of any of its obligations,
representations, or warranties under these Terms and
Conditions (including those set forth in the Invoice); and
(iii) any allegation that the Customer Database and/or any
communication with the Customer Database violates any third
party’s Intellectual Property Rights or privacy rights.
The Miller Group, LLC shall promptly notify Client in
writing of all such claims and shall accommodate Client’s
reasonable requests for cooperation and information.
b. By The Miller Group, LLC – The Miller Group, LLC shall indemnify, defend, and hold harmless
Client against all third party claims, actions, and
liabilities (including all reasonable costs, expenses, and
attorneys’ fees) arising from or in connection with: (i)
The Miller Group, LLC misuse of the Client Database in
violation of these Terms and Conditions; and (ii) The Miller Group, LLC breach of any of its obligations,
representations, or warranties under these Terms and
Conditions. Client shall promptly notify The Miller Group, LLC in writing of all such claims and shall
accommodate The Miller Group, LLC reasonable requests
for cooperation and information.
5. WARRANTIES
The Miller Group, LLC MAKES NO WARRANTY WHATSOEVER AS
TO THE EMAIL ADDRESSES, EXPRESS OR IMPLIED. The Miller Group, LLC EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES
THAT COULD BE IMPLIED IN CONTRACT, IN LAW OR IN EQUITY,
INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY,
ACCURACY, COMPLETENESS, RELIABILITY, OR PERFORMANCE OR
ARISING FROM USAGE OF TRADE, COURSE OF DEALING, OR COURSE OF
PERFORMANCE.
6. LIMITATION OF LIABILITY
IN NO EVENT SHALL The Miller Group, LLC BE LIABLE FOR
INDIRECT, SPECIAL, EXEMPLARY, CONSEQUENTIAL, INCIDENTAL, OR
PUNITIVE LOSS, DAMAGE, OR EXPENSE (INCLUDING LOST PROFITS).
THE LIMIT OF The Miller Group, LLC’S LIABILITY (WHETHER
IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY IN TORT OR
BY STATUTE, OR OTHERWISE) FOR ANY AND ALL CLAIMS RELATED TO
THESE TERMS AND CONDITIONS OR THE INVOICE SHALL NOT IN THE
AGGREGATE EXCEED THE FEES PAID TO The Miller Group, LLC
UNDER THE INVOICE.
eMail Campaign Creative Guidelines and Procedures
1. Text
version of the campaign - should be in an ASCII text
format (.txt).
2. HTML version of the campaign - should be in a HTML
format *.html or *.htm.
(we do not accept HTML files created in MS-Word)
3. If the HTML has an images in it, then all images must
be in the email with the text & HTML files.
4. Approval test will be sent within 24hrs after we
receive complete creative.
5. Live Broadcast will be sent within 24hrs after test
is approved by client.
6. Email
creative weight should not exceed 50kb
7. Creative
Images are to be provided as GIF / JPG or PSD formats
8.
Effective deliverability results of
creative(s) provided by client or third parties
outside the control of
TMG is the sole responsibility of client.
1. All Data sales
are final and are non-refundable.
2. All Data sales are licensed only to the
end user for a period of one year from the date of
purchase. Agencies and any other 3rd party shall have no
rights to data purchased for or on behalf of any of
their client(s).
3. All Data sales include random seeded
records.
4. Any unauthorized
sale or distribution of data supplied by The Miller
Group, LLC is strictly prohibited. Each unauthorized
data used or sale shall constitute an additional
purchase of the same data at full list price as listed
on this websites pricing matrix for each use.
5. Possession and/or
unauthorized used of data sold to specific client(s)
shall constitute criminal theft and will be reported to
appropriate law enforcement as such for criminal and/or
civil prosecution.
6.
The
Miller Group, LLC does not warrant the
deliverability of email data broadcasting from third
parties outside the control of The Miller Group,
LLC
The Miller Group, LLC is fully compliant with
CAN-SPAM
Act of 2003 © 2001 The Miller Group, LLC.
All Rights Reserved.
Terms and
Conditions
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